Brand guide
LG Air Conditioning: A Gold Coast Guide
LG makes split, multi-head and ducted systems. This guide explains the range and how to get honest advice for your home.
5.0 from 292 Google reviews
The range
What is in the LG range?
LG is a South Korean electronics company that makes air conditioning alongside its appliances. Its Australian range includes wall-mounted split systems, multi-head systems, ducted reverse cycle systems and commercial systems, with app control on many models. LG is not on our current list of supplied brands, so this page is a guide, not a dealer listing.
LG split systems are common in Australian homes, and its multi-head systems run several indoor units from one outdoor unit. For larger buildings, LG makes multi-unit commercial systems that compete with Daikin VRV and Samsung.
If you are pricing a new system, we can quote a comparable split or ducted system from a brand we supply, such as Samsung, Mitsubishi Electric or Hisense.
Systems
Which LG system suits your home?
LG suits homeowners who already use LG appliances and like controlling them from one app, and anyone comparing split or multi-head options. The installation still decides most of the result, so size, pipe run and outdoor unit position matter more than the badge.
Supply
Can Frost Solutions supply LG?
LG is not on our current list of supplied brands. Call us and we will tell you straight whether we can quote it for your job. If not, we will recommend a comparable system from a brand we supply and explain the differences, so you can decide with the full picture.
The brands we currently supply and install are Daikin, Mitsubishi Heavy Industries, Samsung, Hisense, Fujitsu, Mitsubishi Electric and Panasonic.
Warranty
What warranty comes with a LG system?
LG sets its own manufacturer’s warranty, and the terms differ by product and by whether the unit is in a home or a business. We confirm the manufacturer’s terms for the exact model in your written quote. Every system we install also carries our own warranty, listed below.
- 10-year workmanship guarantee. Covers the gas (refrigerant) charge and call-outs.
- 10-year duct and pipework warranty. On the ductwork and pipework we install.
- 5-year parts and labour on units. Indoor and outdoor units. Hisense units carry 5+2 years.
- 5-year zonetouch controller warranty. On the ZoneTouch zone controller.
Warranties apply once the job is paid in full. Full details on our warranty page.
Before you buy
What should you check before choosing LG?
Check four things before you settle on any brand: how you use each room, where the outdoor unit can go, how exposed the house is to salt air, and whether your switchboard can take the load. Our free on-site inspection covers all four, so the quote you get is the job we do.
- Supply. LG is not on our current supplied-brand list, so ask us first whether we can quote it or a comparable unit.
- Room sizing. Match the capacity to the room, its sun exposure and ceiling height.
- Multi-head planning. One outdoor unit runs a limited number of indoor units, so plan ahead.
- Servicing. Regular filter cleaning keeps any split running efficiently.
Planning ducted? Try our ducted system sizing guide for an indicative size and zone count before we visit, or see our ducted aircon packages.
How it works
How does an installation with Frost Solutions work?
You call or send an enquiry, we inspect the home for free and give you a written quote, then we order the equipment and book your install date. On the day, our own technicians and electricians install, test and commission the system, show you how to use it, and clean up.
Free inspection
We look at the rooms, roof space, outdoor unit position and switchboard, and ask how you use the house.
Written quote
A fixed quote for the system, zones, controller and any upgrades. No obligation.
Order and book
Once you accept, we order the equipment and lock in a date. For splits we walk through unit positions with you.
Install and handover
Installed, tested and commissioned by our own team, then we show you the controls and tidy up.
Call 1300 101 100 or request a free quote.
Good questions
LG questions
Do you install LG air conditioners?
LG is not on our current list of supplied brands. Call 1300 101 100 and we will tell you whether we can quote it, or recommend a comparable split or ducted system from a brand we supply. See all air conditioning brands.
Can you service or repair an LG split system?
Tell us the model and the problem when you book and we will let you know whether we can help. See air conditioning repairs.
Is a multi-head system better than separate splits?
A multi-head system means fewer outdoor units on the wall, but if the outdoor unit fails every room is affected. Separate splits cost more outside but run independently. See multi-head systems.
What warranty comes with LG?
LG sets its own manufacturer warranty, which varies by product. Any system we install also carries our 10-year workmanship guarantee once paid in full. See our warranty.
Keep exploring
Related systems, services and guides
Real words from real clients
Rated 5.0 from 292 Google reviews
Every review below is from our Google Business Profile. Read them all on Google.
5.0 from 292 Google reviews checked 13 Nov 2026- ★★★★★
I have just had a total of 5 aircons fitted up by the boys at Frost. 4x brand new installs to each bedroom, and a new replacement for the lounge. I cannot fault anything. Their communication, punctuality, price and workmanship have all been superb throughout the entire process. Trouble and stress free. Its easy to see why they have so many 5star reviews. True professionals. Thanks again.
Edwin Google review, about Sep 2026
- ★★★★★
Absolutely fantastic experience with Frost Solutions! I recently had a ducted air-conditioning system installed and honestly, from the very first conversation through to the finished installation, the whole process was seamless. ... The installation itself was done to a really high standard, the team worked efficiently and left everything clean and tidy. ... Great people, great communication, great workmanship and a great result.
Grant Google review, about Oct 2026
- ★★★★★
Couldn't recommend Frost Solutions highly enough. We recently had them install a 16kW Daikin ducted system with 8 outlets, 6 independent zones, AirTouch 5, multiple upgrades and a 5 year service plan. ... Another big positive is that Frost Solutions have their own electrical team as part of the installation. ... the entire experience was seamless.
Jordan Google review, about Sep 2026
- ★★★★★
Frost Solutions installed ducted air conditioning in my home today and I couldn't be happier. The team were professional, friendly, punctual, and down to earth. ... left the house spotless ... I also really appreciated the follow-up call from the office later in the day to check I was completely satisfied ... They're a local business with local staff, and the value was extremely competitive for the quality of service and workmanship provided.
Bradley Google review, about Nov 2025
- ★★★★★
From my initial phone call to the pre-check and installation, all correspondence and actions were clear and understandable (for someone who is non tech savvy).. Shout out to Paul (Senior Technician) ... He was also clear when showing me how to use the air-con, and info on future servicing and cleaning when needed. Thanks Frost Solutions Team, I highly recommend you to anyone needing a new aircon :)
Sue Google review, about Jun 2026
- ★★★★★
Wow! Frost Solutions is possibly the best all round company I've worked with for a long time. The admin staff, sales and tradesmen-installers were all very polite, efficient and easy to communicate with. From the time I phoned to organise a quote to the full install was only an about a week ...
Jo Google review, about Nov 2025
Your comfort, our priority.
Want a quote on LG or a comparable system?
Tell us about your home or business and we will recommend the right system. Call 1300 101 100 (Mon–Fri 7am–4pm, Sat–Sun 9am–4pm) or send an enquiry.