Tweed Heads and Banora Point, NSW
Ducted Air Conditioning in Tweed Heads & Banora Point
Just across the border from Coolangatta, Tweed Heads and Banora Point are about 20 km south of our Burleigh Heads workshop. We install, replace and service ducted systems here with our own licensed team.
5.0 from 292 Google reviews
Tweed Heads and Banora Point
Do you install ducted air conditioning in Tweed Heads and Banora Point?
Yes. Tweed Heads and Banora Point are inside our regular service area, which runs south to Lennox Head. The drive from Burleigh Heads is about 20 km down the Pacific Motorway, across the state border. The same in-house team that works on the Gold Coast does every Tweed job, including the electrical work under our New South Wales licence.
Tweed Heads is the twin town to Coolangatta, wrapped around the mouth of the Tweed River and Point Danger. Close to the river and the beach you find older brick and fibro homes and low-rise unit blocks, with plenty of salt and river air. Banora Point, further south and up the hill, is mostly brick-veneer family homes from the 1980s onwards, many of them two-storey on sloping blocks with views over the river.
Why Tweed and Banora Point homeowners pick ducted:
- Zones by floor in two-storey homes, so upstairs bedrooms cool properly at night.
- Quiet, with the noisy parts outside and in the roof.
- Efficient when only the occupied zones are running.
- Unobtrusive ceiling outlets in place of a split in every room.
Install, service, repair
Who installs and services ducted systems in Tweed Heads?
Frost Solutions installs, replaces, services and repairs ducted air conditioning across Tweed Heads, Tweed Heads South, Banora Point and nearby. Our own technicians and electricians do the work, with no subcontractors, so the people who quote your job are the people who install and later service it.
New installs and replacements
We install Mitsubishi Heavy Industries, Daikin, Samsung, Hisense, Fujitsu, Mitsubishi Electric, Panasonic, with ZoneTouch or AirTouch 5 controls. Many older Tweed homes still run their original ducted unit; when we replace one, we inspect the existing ducts and tell you whether they can stay. See installation and replacements.
Repairs and maintenance
River and sea air both shorten the life of an outdoor unit that is not looked after. A yearly service clears the coils, drains and filters. If something has gone wrong, book a repair; we find the fault and quote before any work.
Warranty across the border
Our warranties are the same in New South Wales as in Queensland: a 10-year workmanship guarantee covering the refrigerant charge and call-outs, a 10-year duct and pipework warranty and 5 years parts and labour on units, once the job is paid in full. See our warranty page.
Benefits
What are the benefits of ducted air in a Tweed Heads or Banora Point home?
Consistent comfort throughout the house, lower running costs with zoning, quiet operation and a cleaner look. In Banora Point's two-storey homes it fixes the hot upstairs problem, and in Tweed's older homes it replaces a mix of ageing wall and window units with one system.
- Even temperatures: conditioned air to every room through its own outlet.
- Low noise: no wall heads humming in bedrooms.
- Efficiency: inverter compressors slow down instead of cycling on and off.
- Clean design: flush ceiling outlets and one return grille.
- Zoning: bedrooms, living and spare rooms on separate zones.
- Space: remove old window units and free up wall space.
- Appeal to buyers: a modern ducted system is a selling point.
- Air quality: filtered air, with an optional UV air filter.
Running costs
How can you save on ducted running costs in the Tweed?
Pick an efficient, correctly sized system, zone it, set a sensible temperature and keep it maintained. Government advice is 25 to 27°C for cooling and 18 to 20°C for heating. On cool Tweed winter mornings, reverse-cycle ducted heating is usually cheaper to run than portable electric heaters.
- Efficient models: compare the Energy Rating Label.
- Right size: we calculate the load for each room, including river-facing glass.
- Zones: close the ones you are not using.
- Thermostat: a degree or two makes a noticeable difference to the bill.
- Maintenance: clean filters and coils keep efficiency up.
- Ducts: sealed, insulated ductwork (R1.5 upgrade available) stops losses in the roof.
- Ceiling fans: help the system feel cooler at a higher set point.
- Shade: blinds and awnings on west-facing windows cut the afternoon load.
NSW paperwork
What paperwork comes with an air conditioning install in New South Wales?
For the electrical side, New South Wales requires a Certificate of Compliance for Electrical Work for new circuits and connections, which our licensed electricians provide. Most home air conditioning installs generally do not need a development application, but they must meet siting and noise standards, and strata properties need body corporate approval.
Noise is the one most people overlook. An outdoor unit placed right against a neighbour's bedroom window can cause problems even when it is quiet by design. On Banora Point's sloping blocks, where houses step down the hill and windows look over each other's yards, we take extra care choosing a position that is good for airflow, servicing and the neighbours.
If you live in a strata scheme or a lifestyle community, check the by-laws before we come out. We can give you the unit size, location and specifications your committee will want to see.
What to expect
What happens after you ask for a Tweed Heads quote?
We arrange a free site inspection, check the roof space, switchboard and outdoor unit location, and agree the zones. You receive a written quote. When you accept, we order the equipment, book the install, then install, commission and clean up, and show you how to use the controls.
To explore options first, try the ducted system design tool, see ducted aircon packages or ask about finance.
Call 1300 101 100. Our office hours are Mon–Fri 7am–4pm and Sat–Sun 9am–4pm, Queensland time.
Nearby areas we cover
Ducted air conditioning near Tweed Heads & Banora Point
We also work across Tweed and Northern Rivers. See all Tweed and Northern Rivers service areas or the full service area list.
Good questions
Frequently asked questions
Are you licensed to work in New South Wales?
We hold a New South Wales electrical licence (357593C) alongside our Queensland licences, and our ARCtick refrigerant handling authorisation (AU064493) applies nationally. Ask us for licence details at your inspection.
Does the time difference matter when booking?
From October to April, New South Wales is on daylight saving and Queensland is not, so Tweed Heads is an hour ahead of our Burleigh Heads workshop. When we book your install or service, check whether the time is given in New South Wales or Queensland time.
Can you install ducted air in a Banora Point two-storey home?
Yes. Two-storey homes usually get a single ducted system with separate upstairs and downstairs zones, or occasionally two smaller systems if the roof space or layout calls for it. We decide at the inspection, based on where ducts can run between floors.
Do you service air conditioners in Tweed Heads retirement and over-55s homes?
Yes, homes and villas in lifestyle communities are covered like any other home. If the community has rules about contractors or outdoor unit placement, let us know when you book and we will work within them.
Real words from real clients
Rated 5.0 from 292 Google reviews
Every review below is from our Google Business Profile. Read them all on Google.
5.0 from 292 Google reviews checked 13 Nov 2026- ★★★★★
Absolutely fantastic experience with Frost Solutions! I recently had a ducted air-conditioning system installed and honestly, from the very first conversation through to the finished installation, the whole process was seamless. ... The installation itself was done to a really high standard, the team worked efficiently and left everything clean and tidy. ... Great people, great communication, great workmanship and a great result.
Grant Google review, about Oct 2026
- ★★★★★
Couldn't recommend Frost Solutions highly enough. We recently had them install a 16kW Daikin ducted system with 8 outlets, 6 independent zones, AirTouch 5, multiple upgrades and a 5 year service plan. ... Another big positive is that Frost Solutions have their own electrical team as part of the installation. ... the entire experience was seamless.
Jordan Google review, about Sep 2026
- ★★★★★
Frost Solutions installed ducted air conditioning in my home today and I couldn't be happier. The team were professional, friendly, punctual, and down to earth. ... left the house spotless ... I also really appreciated the follow-up call from the office later in the day to check I was completely satisfied ... They're a local business with local staff, and the value was extremely competitive for the quality of service and workmanship provided.
Bradley Google review, about Nov 2025
- ★★★★★
Thanks guys For installing my Panasonic 18 kilowatt Ducted air conditioning today. The guys turned up on time and were very polite. They worked hard all day, did a great job and left the house neat and tidy. Also they were $2000 cheaper than the others. :)
Brett Google review, about Nov 2025
- ★★★★★
A massive thanks to Frost Solutions. We got a 16kw ducted system put in with 7 zones and 9 outlets. Tyrone and the team were super friendly and very professional doing an awesome job, even helping me to keep maximum space in our roof so I could do an attic room. They also decommissioned and removed 2 of our old split systems. Could not recommend them more highly.
Michael Google review, about Nov 2025
Your comfort, our priority.
Get a free ducted quote in Tweed Heads or Banora Point
Tell us about your home or business and we will recommend the right system. Call 1300 101 100 (Mon–Fri 7am–4pm, Sat–Sun 9am–4pm) or send an enquiry.