Contact us
Get in Touch
Call, email or send an enquiry. We cover the Gold Coast, Logan and the Tweed and Northern Rivers, and our office answers the phone seven days a week during business hours.
5.0 from 292 Google reviewsLet’s talk
How can I contact Frost Solutions?
Call 1300 101 100, email sales@frostsolutions.com.au, or fill in the form below and we will get back to you. If you are unsure about anything, ringing is often quickest: our office takes calls Monday to Friday 7am–4pm and Saturday and Sunday 9am–4pm.
Opening hours
| Monday to Friday | 7am–4pm |
|---|---|
| Saturday and Sunday | 9am–4pm |
Enquiries sent outside these hours are answered the next time we open.
Free quote
Send us an enquiry
Tell us a little about the job. The more detail you give, the better we can prepare for your free on-site quote.
What happens after I send it?
- The enquiry goes straight to our office.
- We contact you during business hours to talk through what you need.
- We book a time to look at your home and send you a written quote.
Want the detail? See what happens when you book an install, our 10-year workmanship guarantee and the finance options for new systems.
We use your details only to respond to your enquiry and to quote and do the work. Read our privacy policy.
Our service areas
Do you cover my area?
Very likely, if you are between Shailer Park to Lennox Head. We work right across the Gold Coast, north into Logan and south over the border through the Tweed and Northern Rivers in New South Wales. We are based in Burleigh Heads, close to the middle of that area.
Gold Coast
Our home ground: we are based in Burleigh Heads.
Air conditioning in Gold CoastLogan
North to Shailer Park, Loganlea and Beenleigh.
Air conditioning in LoganTweed and Northern Rivers
Over the border, south to Lennox Head.
Air conditioning in Tweed and Northern RiversPopular Gold Coast suburbs:
Social
Where else can I find Frost Solutions?
On Instagram at @frostsolutions, where we post photos and videos from real jobs, and on our Google Business Profile, where you can read our reviews and get directions. We are rated 5.0 from 292 Google reviews (checked 13 Nov 2026).
The content on this website belongs to Frost Solutions Pty Ltd. See our website terms and conditions for how it may be used, and our privacy policy for how we look after your details.
FAQs
Frequently asked questions
How often should I clean my air conditioner filters?
We recommend having your air conditioning system cleaned every 6 months. Washable filters on split systems can be rinsed in between if they look dusty. A professional service also checks the coil, drain and refrigerant side. See air conditioning maintenance.
What is the best temperature to run my air conditioner?
For efficient cooling we recommend turning your system on in the morning, setting it to 22°C and leaving it to run, rather than switching it on late in a hot afternoon and asking it to pull the house down from the heat of the day. Zoning, such as AirTouch 5 smart control, lets you cool only the rooms in use.
How do I stop my air conditioner leaking water?
Turn the system off at the controller, put a towel or bucket under the drip and give us a call. Leaks usually come from a blocked condensate drain, a very dirty filter or coil, or a drain that was not installed with enough fall. We find the cause and fix it. See air conditioning leak repairs.
Why isn’t my air conditioner working properly?
It can be several things. Check that the system is on the right mode (cool or heat), the remote has working batteries, the circuit breaker has not tripped and the filters are clean. If it still is not cooling or heating, call us and we will check it. See air conditioning repairs and common air conditioning problems.
Can I visit your Burleigh Heads premises?
Our office and workshop is at Factory 1/14 Fremantle St, Burleigh Heads QLD 4220. Our team spends most of the day on jobs, so please call 1300 101 100 before you come in so we can make sure someone is there to help.
Keep exploring
Useful pages
Book an install
What happens after you ask for a quote, and our warranty in brief.
Learn moreService areas
Check whether we cover your suburb.
Learn moreAir conditioning FAQs
Straight answers about quotes, systems, servicing and warranty.
Learn morePrivacy policy
How we handle the details you send us.
Learn moreReal words from real clients
Rated 5.0 from 292 Google reviews
Every review below is from our Google Business Profile. Read them all on Google.
5.0 from 292 Google reviews checked 13 Nov 2026- ★★★★★
I have just had a total of 5 aircons fitted up by the boys at Frost. 4x brand new installs to each bedroom, and a new replacement for the lounge. I cannot fault anything. Their communication, punctuality, price and workmanship have all been superb throughout the entire process. Trouble and stress free. Its easy to see why they have so many 5star reviews. True professionals. Thanks again.
Edwin Google review, about Sep 2026
- ★★★★★
Absolutely fantastic experience with Frost Solutions! I recently had a ducted air-conditioning system installed and honestly, from the very first conversation through to the finished installation, the whole process was seamless. ... The installation itself was done to a really high standard, the team worked efficiently and left everything clean and tidy. ... Great people, great communication, great workmanship and a great result.
Grant Google review, about Oct 2026
- ★★★★★
Couldn't recommend Frost Solutions highly enough. We recently had them install a 16kW Daikin ducted system with 8 outlets, 6 independent zones, AirTouch 5, multiple upgrades and a 5 year service plan. ... Another big positive is that Frost Solutions have their own electrical team as part of the installation. ... the entire experience was seamless.
Jordan Google review, about Sep 2026
- ★★★★★
Frost Solutions installed ducted air conditioning in my home today and I couldn't be happier. The team were professional, friendly, punctual, and down to earth. ... left the house spotless ... I also really appreciated the follow-up call from the office later in the day to check I was completely satisfied ... They're a local business with local staff, and the value was extremely competitive for the quality of service and workmanship provided.
Bradley Google review, about Nov 2025
- ★★★★★
From my initial phone call to the pre-check and installation, all correspondence and actions were clear and understandable (for someone who is non tech savvy).. Shout out to Paul (Senior Technician) ... He was also clear when showing me how to use the air-con, and info on future servicing and cleaning when needed. Thanks Frost Solutions Team, I highly recommend you to anyone needing a new aircon :)
Sue Google review, about Jun 2026
- ★★★★★
Wow! Frost Solutions is possibly the best all round company I've worked with for a long time. The admin staff, sales and tradesmen-installers were all very polite, efficient and easy to communicate with. From the time I phoned to organise a quote to the full install was only an about a week ...
Jo Google review, about Nov 2025
Your comfort, our priority.
Get a free, no-obligation quote
Tell us about your home or business and we will recommend the right system. Call 1300 101 100 (Mon–Fri 7am–4pm, Sat–Sun 9am–4pm) or send an enquiry.